Digi PortServer TS 8 Manuel de service télécharger pdf (Page 80)

PortServer Terminal Server Page 71

Troubleshooting Procedures

Use these requested procedures as needed by the PortServer Master Troubleshooting Process.

Procedure 1: Troubleshooting TFTP

Use this procedure to verify that TFTP is working correctly on your UNIX host. This procedure is

only valid on a UNIX system.

1. Access a root prompt on the UNIX host.

2. Make sure that you are not in the /tftpboot directory.

3. Enter this command:

tftp ipaddress

where ipaddress is the IP address of the UNIX host. A TFTP prompt should appear.

4. Enter this command at the TFTP prompt:

tftp > get tftp_file_name

where tftp_file_name is the name of the PortServer boot image in the /tftpboot directory.

Result Action

This message appears:

received [number] bytes

in [number] seconds

Continue to step 6 of this procedure.

An error message appears. Skip to step 7 of this procedure.

5. Enter this command at the TFTP prompt to exit TFTP:

tftp> quit

6. Compare the size of the original file against the transferred file using this command:

ls -l tftp_file_name /tftpboot/tftp_file_name

Result Action

The file sizes match. TFTP is working correctly. Exit this procedure and

continue troubleshooting.

The file sizes do not match. Continue to the next step in this procedure.

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Digi PortServer TS 8 Manuel de service Page 80