Digi PortServer TS 8 Guide de l'utilisateur télécharger pdf (Page 75)

Chapter 17 Troubleshooting 75

Symptom: PortServer TS 8/16 Does Not Boot

Introduction

Use the information provided in this discussion when PortServer TS 8/16

will not complete the boot cycle.

Procedures

Symptom: Cannot Telnet to the PortServer TS 8/16

Introduction

Use the information provided in this discussion to troubleshoot network

problems.

Assumptions

This discussion assumes that the PortServer TS 8/16 itself is working, that

is, that it completes the boot cycle.

Procedures

Chapter 17

Troubleshooting

Things to Try See ...

Check for hardware

problems.

• "Running PortServer TS 8/16 Hardware

Diagnostics" on page 76

• "Running PortServer TS 8/16 POST" on page 77

Check for TFTP problems if

PortServer TS 8/16 is

booting from a TFTP host.

• "Verifying TFTP on a UNIX System" on page 78

• "Troubleshooting TFTP Problems" on page 78

Resetting the device to

configuration defaults.

"Resetting PortServer TS 8/16 Configuration to

Defaults" on page 79

If you cannot resolve the

problem, contact Digi.

"Digi Contact Information" on page 84

Things to Try See ...

Verify the IP address.

This procedure ensures that

you are using the right IP

address to Telnet to the

PortServer TS 8/16.

"Verifying the PortServer TS 8/16 IP Address" on

page 79

Check for duplicate IP

address.

This procedure ensures that

two devices are not using

the same IP address.

"Checking for Duplicate IP Addresses" on page 80

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Digi PortServer TS 8 Guide de l'utilisateur Page 75

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